Blue Screen problems

[David24]

I'm having problems with the blue screen in Windows 7 Home Premium. It happens randomly and I'm trying to make this short and sweet so it doesn't happen while I'm typing this, but I have a little app called bluescreenview that shows some info and if anyone can help me diagnose the problem it would be great. Once again sorry for the lack of information and all but it could happen any second

 

[4WideRacing]

I had this happen to me with Vista. I'm sorry but I can't think of what I did to fix it right now. Maybe something will jog my memory.

 

[SKiNDATA]

Do you mean your getting blue screen crashes?

 

[David24]

Do you mean your getting blue screen crashes?

Yes. At random times. I've had 15 in the last 10 days and they now appear to be occurring in rashes. I have no clue what is going on or what it could be. All I can think of is the hard drive I'm using. And if it's any help to anyone I can attach the dump files windows has made for me.

 

[SKiNDATA]

Pasted from another site:


First of all, remove all unnecessary hardware devices from the computer, try entering Windows safe mode to test whether it is a third-party software/hardware compatibility issue. If so, please download and run Windows 7 Upgrade Advisor to check the reason for the issue. If the issue is caused by some incompatible driver, you might go to Device Manager, right click your hardware device in the list and select Update Driver Software; then click Search automatically for updated driver software.

If you still get the BSOD error after installing the latest driver, please understand that Windows system uses separated user mode and kernel mode memory space, stop errors are always caused by kernel portion components, such as a hardware device, third-party drivers, backup software or anti-virus services (buggy services).

The system goes to a blue screen because there is some exceptions happened in the kernel (either the device driver errors or the service errors), and Windows implements this mechanism: When it detects some errors occur in the kernel, it will kill the box in case some more severe damage happens. Then we get a blue screen or the system reboots (it depends on what the system settings are).

To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. A suggestion would be to contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call.

To obtain the phone numbers for specific technology request please take a look at the web site listed below:

Help and Support

 

[tfp1977]

I don't have Windows 7 but I know on XP there was a setting to stop the computer from restarting automatically and it stayed on the BSOD giving a code number or something telling you what was causing the crash. Again don't know about Windows 7 but maybe someone else knows if this is still possible.