Create a material in 3dsmax for the floor. Go down to maps in the material editor for the floor and click reflection. Select Ray Trace and then set the value to about 20.
i'm pretty knew to this.[/QUOT
lol, i'm an idiot, was just tryin to type fast, but i created a flat plane, but its green(not sure if the color matters) and then i go to my material editior. when i use a ball that is not in use i go to my maps, but when i click on raytrace there is no option to change the value.